Frequently Asked Questions
Everything you need to know about Granitestone cookware and services.
What makes Granitestone cookware different from traditional non-stick pans?
Granitestone cookware features a triple-layered coating reinforced with diamonds and minerals, providing a superior non-stick surface that is metal-utensil safe and PFOA-free for healthier cooking.
Is Granitestone cookware oven-safe and dishwasher-safe?
Yes, our cookware is designed for convenience. Most Granitestone products are oven-safe up to 500°F and are fully dishwasher-safe for effortless cleanup.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Shipping times vary by location but generally take between 3 to 7 business days within the contiguous United States.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Can I use Granitestone products on induction cooktops?
While many of our classic lines are designed for gas and electric stoves, we offer specific 'Induction Series' products equipped with a stainless steel base compatible with all induction ranges.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.